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Lucky Ones Casino: Secure, Fast Payouts & Rewarding Bonuses in Canada

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Betting & Gameplay Rules

All bets and gameplay on Lucky Ones are subject to the following rules:

  • Bet Placement:
    • Minimum and maximum bet limits are defined for each game and event and will be clearly indicated in the game interface.
    • Only wagers placed through the official Lucky Ones platform and processed successfully shall be accepted.
    • Accepted bet types include single bets, multiple bets, system bets, and any other bet types offered on the platform.
  • Bet Cancellation and Modification:
    • Bets can be canceled or modified only if the game/event has not started or where the specific game rules allow such changes.
    • Once a bet is confirmed and processed, it cannot be canceled or altered, except in cases of technical error determined by the Operator.
  • Conduct in Live Casino and Chat Rooms:
    • Players must behave respectfully towards other Users and staff.
    • Use of offensive language, threats, harassment, or any form of abuse is strictly prohibited.
    • Any fraudulent, manipulative, or dishonest behavior aimed at exploiting or cheating the system is prohibited.
    • Violation of these rules may result in account suspension or termination.

Bonus Terms

The use of Bonuses on Lucky Ones is governed by the following terms:

  • Activation:
    • Bonuses must be activated as specified in the relevant promotional materials.
    • Some Bonuses may require a minimum deposit or other qualifying conditions before activation.
  • Wagering Requirements:
    • All Bonuses are subject to wagering requirements which specify the number of times the Bonus amount (and sometimes the deposit) must be wagered before withdrawal is permitted.
    • Wagering requirements and validity periods will be explicitly stated in the Bonus terms.
  • Restricted Games and Actions:
    • Certain games may be excluded or contribute less towards meeting wagering requirements; these will be listed in the Bonus conditions.
    • Bonuses may not be used in conjunction with other promotions unless expressly permitted.
    • Abuse or attempt to manipulate Bonuses will result in forfeiture of the Bonus and winnings derived from it.
  • Combination of Bonuses:
    • Only one Bonus can be active at a time per Player account unless otherwise specified.
    • Multiple Bonuses cannot be stacked unless expressly allowed by Lucky Ones.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Betting & Gameplay Rules

All bets and gameplay on Lucky Ones are subject to the following rules:

  • Bet Placement:
    • Minimum and maximum bet limits are defined for each game and event and will be clearly indicated in the game interface.
    • Only wagers placed through the official Lucky Ones platform and processed successfully shall be accepted.
    • Accepted bet types include single bets, multiple bets, system bets, and any other bet types offered on the platform.
  • Bet Cancellation and Modification:
    • Bets can be canceled or modified only if the game/event has not started or where the specific game rules allow such changes.
    • Once a bet is confirmed and processed, it cannot be canceled or altered, except in cases of technical error determined by the Operator.
  • Conduct in Live Casino and Chat Rooms:
    • Players must behave respectfully towards other Users and staff.
    • Use of offensive language, threats, harassment, or any form of abuse is strictly prohibited.
    • Any fraudulent, manipulative, or dishonest behavior aimed at exploiting or cheating the system is prohibited.
    • Violation of these rules may result in account suspension or termination.

Bonus Terms

The use of Bonuses on Lucky Ones is governed by the following terms:

  • Activation:
    • Bonuses must be activated as specified in the relevant promotional materials.
    • Some Bonuses may require a minimum deposit or other qualifying conditions before activation.
  • Wagering Requirements:
    • All Bonuses are subject to wagering requirements which specify the number of times the Bonus amount (and sometimes the deposit) must be wagered before withdrawal is permitted.
    • Wagering requirements and validity periods will be explicitly stated in the Bonus terms.
  • Restricted Games and Actions:
    • Certain games may be excluded or contribute less towards meeting wagering requirements; these will be listed in the Bonus conditions.
    • Bonuses may not be used in conjunction with other promotions unless expressly permitted.
    • Abuse or attempt to manipulate Bonuses will result in forfeiture of the Bonus and winnings derived from it.
  • Combination of Bonuses:
    • Only one Bonus can be active at a time per Player account unless otherwise specified.
    • Multiple Bonuses cannot be stacked unless expressly allowed by Lucky Ones.

Payments & Withdrawals

Lucky Ones supports a variety of payment methods for deposits and withdrawals, along with detailed conditions as follows:

  • Available Payment Methods:
    • Credit and debit cards (Visa, Mastercard)
    • e-Wallets (Skrill, Neteller, PayPal where available)
    • Cryptocurrencies (Bitcoin, Ethereum, subject to availability)
    • Bank transfers
  • Limits and Commissions:
    • Minimum and maximum deposit and withdrawal limits are set per method and are displayed in the cashier section.
    • The Operator may apply fees or commissions for certain payment methods, which will be clearly disclosed prior to transaction confirmation.
  • Processing Times:
    • Deposits are usually processed instantly, except bank transfers which may require several business days.
    • Withdrawals are processed within 1-5 business days depending on method, following successful completion of verification checks.
  • Refunds and Returns:
    • If a Bet is voided or cancelled due to game malfunction or error, the stake will be returned to the Player’s Account balance.
    • Bonuses or winnings derived from Bonuses may be revoked or adjusted in cases of detected fraud or breach of Terms.

Limitation of Liability

The Operator guarantees honest and fair gaming practices on the Lucky Ones platform but limits liability as follows:

  • While every reasonable effort is made to ensure the accuracy and integrity of game results, the Operator is not liable for errors caused by technical failures, software bugs, or external network issues.
  • In cases of system crash, connectivity interruption, or force majeure events, the Operator’s responsibility is limited to refunding the affected bets where applicable.
  • The Operator’s maximum liability for any claim arising out of a Bet or game is strictly limited to the amount of the original stake placed by the Player.
  • The Operator shall not be liable for any indirect, incidental, consequential, or punitive damages related to use of the services.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Betting & Gameplay Rules

All bets and gameplay on Lucky Ones are subject to the following rules:

  • Bet Placement:
    • Minimum and maximum bet limits are defined for each game and event and will be clearly indicated in the game interface.
    • Only wagers placed through the official Lucky Ones platform and processed successfully shall be accepted.
    • Accepted bet types include single bets, multiple bets, system bets, and any other bet types offered on the platform.
  • Bet Cancellation and Modification:
    • Bets can be canceled or modified only if the game/event has not started or where the specific game rules allow such changes.
    • Once a bet is confirmed and processed, it cannot be canceled or altered, except in cases of technical error determined by the Operator.
  • Conduct in Live Casino and Chat Rooms:
    • Players must behave respectfully towards other Users and staff.
    • Use of offensive language, threats, harassment, or any form of abuse is strictly prohibited.
    • Any fraudulent, manipulative, or dishonest behavior aimed at exploiting or cheating the system is prohibited.
    • Violation of these rules may result in account suspension or termination.

Bonus Terms

The use of Bonuses on Lucky Ones is governed by the following terms:

  • Activation:
    • Bonuses must be activated as specified in the relevant promotional materials.
    • Some Bonuses may require a minimum deposit or other qualifying conditions before activation.
  • Wagering Requirements:
    • All Bonuses are subject to wagering requirements which specify the number of times the Bonus amount (and sometimes the deposit) must be wagered before withdrawal is permitted.
    • Wagering requirements and validity periods will be explicitly stated in the Bonus terms.
  • Restricted Games and Actions:
    • Certain games may be excluded or contribute less towards meeting wagering requirements; these will be listed in the Bonus conditions.
    • Bonuses may not be used in conjunction with other promotions unless expressly permitted.
    • Abuse or attempt to manipulate Bonuses will result in forfeiture of the Bonus and winnings derived from it.
  • Combination of Bonuses:
    • Only one Bonus can be active at a time per Player account unless otherwise specified.
    • Multiple Bonuses cannot be stacked unless expressly allowed by Lucky Ones.

Payments & Withdrawals

Lucky Ones supports a variety of payment methods for deposits and withdrawals, along with detailed conditions as follows:

  • Available Payment Methods:
    • Credit and debit cards (Visa, Mastercard)
    • e-Wallets (Skrill, Neteller, PayPal where available)
    • Cryptocurrencies (Bitcoin, Ethereum, subject to availability)
    • Bank transfers
  • Limits and Commissions:
    • Minimum and maximum deposit and withdrawal limits are set per method and are displayed in the cashier section.
    • The Operator may apply fees or commissions for certain payment methods, which will be clearly disclosed prior to transaction confirmation.
  • Processing Times:
    • Deposits are usually processed instantly, except bank transfers which may require several business days.
    • Withdrawals are processed within 1-5 business days depending on method, following successful completion of verification checks.
  • Refunds and Returns:
    • If a Bet is voided or cancelled due to game malfunction or error, the stake will be returned to the Player’s Account balance.
    • Bonuses or winnings derived from Bonuses may be revoked or adjusted in cases of detected fraud or breach of Terms.

Limitation of Liability

The Operator guarantees honest and fair gaming practices on the Lucky Ones platform but limits liability as follows:

  • While every reasonable effort is made to ensure the accuracy and integrity of game results, the Operator is not liable for errors caused by technical failures, software bugs, or external network issues.
  • In cases of system crash, connectivity interruption, or force majeure events, the Operator’s responsibility is limited to refunding the affected bets where applicable.
  • The Operator’s maximum liability for any claim arising out of a Bet or game is strictly limited to the amount of the original stake placed by the Player.
  • The Operator shall not be liable for any indirect, incidental, consequential, or punitive damages related to use of the services.

Intellectual Property Rights

All content, software, graphics, text, logos, and trademarks displayed on Lucky Ones are the exclusive property of the Operator or its licensors and are protected under intellectual property laws.

  • Users are prohibited from copying, reproducing, distributing, modifying, or creating derivative works without prior written consent from the Operator.
  • Unauthorized use of any intellectual property belonging to Lucky Ones may result in legal action and account suspension.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Betting & Gameplay Rules

All bets and gameplay on Lucky Ones are subject to the following rules:

  • Bet Placement:
    • Minimum and maximum bet limits are defined for each game and event and will be clearly indicated in the game interface.
    • Only wagers placed through the official Lucky Ones platform and processed successfully shall be accepted.
    • Accepted bet types include single bets, multiple bets, system bets, and any other bet types offered on the platform.
  • Bet Cancellation and Modification:
    • Bets can be canceled or modified only if the game/event has not started or where the specific game rules allow such changes.
    • Once a bet is confirmed and processed, it cannot be canceled or altered, except in cases of technical error determined by the Operator.
  • Conduct in Live Casino and Chat Rooms:
    • Players must behave respectfully towards other Users and staff.
    • Use of offensive language, threats, harassment, or any form of abuse is strictly prohibited.
    • Any fraudulent, manipulative, or dishonest behavior aimed at exploiting or cheating the system is prohibited.
    • Violation of these rules may result in account suspension or termination.

Bonus Terms

The use of Bonuses on Lucky Ones is governed by the following terms:

  • Activation:
    • Bonuses must be activated as specified in the relevant promotional materials.
    • Some Bonuses may require a minimum deposit or other qualifying conditions before activation.
  • Wagering Requirements:
    • All Bonuses are subject to wagering requirements which specify the number of times the Bonus amount (and sometimes the deposit) must be wagered before withdrawal is permitted.
    • Wagering requirements and validity periods will be explicitly stated in the Bonus terms.
  • Restricted Games and Actions:
    • Certain games may be excluded or contribute less towards meeting wagering requirements; these will be listed in the Bonus conditions.
    • Bonuses may not be used in conjunction with other promotions unless expressly permitted.
    • Abuse or attempt to manipulate Bonuses will result in forfeiture of the Bonus and winnings derived from it.
  • Combination of Bonuses:
    • Only one Bonus can be active at a time per Player account unless otherwise specified.
    • Multiple Bonuses cannot be stacked unless expressly allowed by Lucky Ones.

Payments & Withdrawals

Lucky Ones supports a variety of payment methods for deposits and withdrawals, along with detailed conditions as follows:

  • Available Payment Methods:
    • Credit and debit cards (Visa, Mastercard)
    • e-Wallets (Skrill, Neteller, PayPal where available)
    • Cryptocurrencies (Bitcoin, Ethereum, subject to availability)
    • Bank transfers
  • Limits and Commissions:
    • Minimum and maximum deposit and withdrawal limits are set per method and are displayed in the cashier section.
    • The Operator may apply fees or commissions for certain payment methods, which will be clearly disclosed prior to transaction confirmation.
  • Processing Times:
    • Deposits are usually processed instantly, except bank transfers which may require several business days.
    • Withdrawals are processed within 1-5 business days depending on method, following successful completion of verification checks.
  • Refunds and Returns:
    • If a Bet is voided or cancelled due to game malfunction or error, the stake will be returned to the Player’s Account balance.
    • Bonuses or winnings derived from Bonuses may be revoked or adjusted in cases of detected fraud or breach of Terms.

Limitation of Liability

The Operator guarantees honest and fair gaming practices on the Lucky Ones platform but limits liability as follows:

  • While every reasonable effort is made to ensure the accuracy and integrity of game results, the Operator is not liable for errors caused by technical failures, software bugs, or external network issues.
  • In cases of system crash, connectivity interruption, or force majeure events, the Operator’s responsibility is limited to refunding the affected bets where applicable.
  • The Operator’s maximum liability for any claim arising out of a Bet or game is strictly limited to the amount of the original stake placed by the Player.
  • The Operator shall not be liable for any indirect, incidental, consequential, or punitive damages related to use of the services.

Intellectual Property Rights

All content, software, graphics, text, logos, and trademarks displayed on Lucky Ones are the exclusive property of the Operator or its licensors and are protected under intellectual property laws.

  • Users are prohibited from copying, reproducing, distributing, modifying, or creating derivative works without prior written consent from the Operator.
  • Unauthorized use of any intellectual property belonging to Lucky Ones may result in legal action and account suspension.

Privacy & Data Protection

The collection, use, and protection of personal data of Users and Players by Lucky Ones is governed by the Privacy Policy. All data processing is conducted in accordance with applicable Canadian privacy laws including PIPEDA.

By using the services, Users consent to the collection and use of their data as described in the Privacy Policy, which should be reviewed prior to account registration.

Changes to Terms

Lucky Ones reserves the right to amend or update these Terms at any time. Notification of significant changes will be provided by one or more of the following methods:

  • Sending an email to the registered e-mail address of the User.
  • Displaying a prominent notice or banner on the Lucky Ones website.

Continued use of the services after such changes constitutes acceptance of the updated Terms. If a User does not agree with the changes, they must cease use of the platform and may close their account.

Introduction

These Terms govern your relationship with the operator of the online casino Lucky Ones. By accessing or using the services provided by Lucky Ones, you agree to comply with and be bound by these Terms. These Terms come into effect as of June 1, 2024.

Definitions

For the purposes of these Terms, the following definitions shall apply:

  • Operator – the company responsible for running and managing the Lucky Ones online casino platform, including all its services and content.
  • User – any individual who accesses or uses the services of Lucky Ones, including visitors and registered customers.
  • Player – a User who has registered an account with Lucky Ones and participates in betting or gaming activities.
  • Bet – a wager or stake placed by a Player on any game or event available on the Lucky Ones platform.
  • Bonus – any promotional offer or reward granted to a Player, subject to specific terms and conditions.
  • Wagering Requirement (Wager) – the specified amount of Bets that must be placed before Bonuses or winnings derived from Bonuses can be withdrawn.
  • Account – the personal profile registered by a Player that enables access to the services of Lucky Ones.
  • KYC (Know Your Customer) – verification procedures required to confirm the identity and age of a Player in compliance with regulatory requirements.

Account Registration

To create an account with Lucky Ones, the User must satisfy the following requirements and procedures:

  • Age Requirement: Users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Access and use are strictly prohibited for individuals under legal age.
  • Registration Procedure:
    • Users shall provide accurate, complete, and truthful information during the registration process, including a valid e-mail address.
    • An email verification step will be required to confirm the validity of the provided e-mail.
    • Additional documentation may be requested for KYC purposes to verify identity, date of birth, and address (e.g., government-issued ID, proof of residence).
  • User Obligations:
    • Keep all registration data up-to-date and accurate.
    • Maintain the confidentiality and security of account credentials, including the password.
    • Notify the Operator immediately of any unauthorized use or security breach related to their account.

Betting & Gameplay Rules

All bets and gameplay on Lucky Ones are subject to the following rules:

  • Bet Placement:
    • Minimum and maximum bet limits are defined for each game and event and will be clearly indicated in the game interface.
    • Only wagers placed through the official Lucky Ones platform and processed successfully shall be accepted.
    • Accepted bet types include single bets, multiple bets, system bets, and any other bet types offered on the platform.
  • Bet Cancellation and Modification:
    • Bets can be canceled or modified only if the game/event has not started or where the specific game rules allow such changes.
    • Once a bet is confirmed and processed, it cannot be canceled or altered, except in cases of technical error determined by the Operator.
  • Conduct in Live Casino and Chat Rooms:
    • Players must behave respectfully towards other Users and staff.
    • Use of offensive language, threats, harassment, or any form of abuse is strictly prohibited.
    • Any fraudulent, manipulative, or dishonest behavior aimed at exploiting or cheating the system is prohibited.
    • Violation of these rules may result in account suspension or termination.

Bonus Terms

The use of Bonuses on Lucky Ones is governed by the following terms:

  • Activation:
    • Bonuses must be activated as specified in the relevant promotional materials.
    • Some Bonuses may require a minimum deposit or other qualifying conditions before activation.
  • Wagering Requirements:
    • All Bonuses are subject to wagering requirements which specify the number of times the Bonus amount (and sometimes the deposit) must be wagered before withdrawal is permitted.
    • Wagering requirements and validity periods will be explicitly stated in the Bonus terms.
  • Restricted Games and Actions:
    • Certain games may be excluded or contribute less towards meeting wagering requirements; these will be listed in the Bonus conditions.
    • Bonuses may not be used in conjunction with other promotions unless expressly permitted.
    • Abuse or attempt to manipulate Bonuses will result in forfeiture of the Bonus and winnings derived from it.
  • Combination of Bonuses:
    • Only one Bonus can be active at a time per Player account unless otherwise specified.
    • Multiple Bonuses cannot be stacked unless expressly allowed by Lucky Ones.

Payments & Withdrawals

Lucky Ones supports a variety of payment methods for deposits and withdrawals, along with detailed conditions as follows:

  • Available Payment Methods:
    • Credit and debit cards (Visa, Mastercard)
    • e-Wallets (Skrill, Neteller, PayPal where available)
    • Cryptocurrencies (Bitcoin, Ethereum, subject to availability)
    • Bank transfers
  • Limits and Commissions:
    • Minimum and maximum deposit and withdrawal limits are set per method and are displayed in the cashier section.
    • The Operator may apply fees or commissions for certain payment methods, which will be clearly disclosed prior to transaction confirmation.
  • Processing Times:
    • Deposits are usually processed instantly, except bank transfers which may require several business days.
    • Withdrawals are processed within 1-5 business days depending on method, following successful completion of verification checks.
  • Refunds and Returns:
    • If a Bet is voided or cancelled due to game malfunction or error, the stake will be returned to the Player’s Account balance.
    • Bonuses or winnings derived from Bonuses may be revoked or adjusted in cases of detected fraud or breach of Terms.

Limitation of Liability

The Operator guarantees honest and fair gaming practices on the Lucky Ones platform but limits liability as follows:

  • While every reasonable effort is made to ensure the accuracy and integrity of game results, the Operator is not liable for errors caused by technical failures, software bugs, or external network issues.
  • In cases of system crash, connectivity interruption, or force majeure events, the Operator’s responsibility is limited to refunding the affected bets where applicable.
  • The Operator’s maximum liability for any claim arising out of a Bet or game is strictly limited to the amount of the original stake placed by the Player.
  • The Operator shall not be liable for any indirect, incidental, consequential, or punitive damages related to use of the services.

Intellectual Property Rights

All content, software, graphics, text, logos, and trademarks displayed on Lucky Ones are the exclusive property of the Operator or its licensors and are protected under intellectual property laws.

  • Users are prohibited from copying, reproducing, distributing, modifying, or creating derivative works without prior written consent from the Operator.
  • Unauthorized use of any intellectual property belonging to Lucky Ones may result in legal action and account suspension.

Privacy & Data Protection

The collection, use, and protection of personal data of Users and Players by Lucky Ones is governed by the Privacy Policy. All data processing is conducted in accordance with applicable Canadian privacy laws including PIPEDA.

By using the services, Users consent to the collection and use of their data as described in the Privacy Policy, which should be reviewed prior to account registration.

Changes to Terms

Lucky Ones reserves the right to amend or update these Terms at any time. Notification of significant changes will be provided by one or more of the following methods:

  • Sending an email to the registered e-mail address of the User.
  • Displaying a prominent notice or banner on the Lucky Ones website.

Continued use of the services after such changes constitutes acceptance of the updated Terms. If a User does not agree with the changes, they must cease use of the platform and may close their account.

Termination & Suspension

The Operator may suspend or terminate User accounts, access, or services under the following circumstances:

  • Violation of these Terms or applicable laws.
  • Suspicion or evidence of fraudulent or abusive activities.
  • Failure to provide requested identity verification or to cooperate with KYC procedures.

Upon termination or suspension, the User’s access to the account will be revoked, and any remaining balances will be subject to verification. Where appropriate, funds will be returned following resolution of outstanding issues.

The User will be notified of suspension or termination via email or platform notification.

Governing Law & Jurisdiction

These Terms and all matters related to Lucky Ones are governed by the laws of Canada and specifically the provincial laws applicable to the User’s place of residence, where relevant.

Any disputes arising out of or in connection with these Terms shall first attempt to be resolved amicably. If unresolved, disputes will be submitted to binding arbitration or the competent courts of the User’s province or territory.

Contact Information

For any questions, support, or legal inquiries regarding Lucky Ones, Users may contact:

  • Customer Support Email: [email protected]
  • Customer Support Phone: +1-800-555-6246
  • Legal Department Email: [email protected]
  • Postal Address:
    Lucky Ones Online Casino
    123 Gaming Avenue, Suite 400
    Toronto, ON, Canada M5J 2N8